************** AND incompetence!!! NO CAPITEC! YOU ARE WRONG!!!!

On 1 December, I complained about the egregious ************** from Capitec. They were quick to try to 'fix' the one issue which was making a payment on my behalf to settle my fnb credit card (since capitec locked me out of my own banking app and their clients cannot use the app and a laptop to do banking. It is one or the other . That in itself is f***ing *****ic). I get a text today to say that my acc was debited for a monthly payment to fnb. WHY???!! I ask when capitec said they paid the full amount to fnb!!!! ***. I spoke to cindy now and she said she'll get back to me because she does not know where my money is!!!!!!! Where the f*** is my money???!!! Call me immediately. It's almost R20,000!!!! What the hell is wrong with your bank???!!!! First the ************** against people with a disability because you can't unlock my banking app without me being there at some branch! *****ic! discriminatory ! Now you've LOST my money!!!!!!!!! I WANT THIS FIXED TODAY!!!