BMLK
Beverly Maka Lihle Khumalo
1 reviews | Active since Feb 2018
08 Nov 2020, 10:20
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I was at Capitec Bank Waterfall Mall and I was returned back because I wasn't wearing a mask but a cloth on my face, I was told that if I'm not wearing a proper mask or wearing mask with vents I won't able to go in, I was with my cousin who is actually wearing a Tshirt as a mask and I was wearing a Tuku as a mask, I don't understand the logic of this because a Tuku and a Tshirt does the same thing covering my mouth and nose
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
09 Nov 2020, 10:50I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply09 Nov 2020, 10:50
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
09 Nov 2020, 14:07Good day Beverly
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply09 Nov 2020, 14:07
Official
Good day Beverly
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
