LP
Lerato P
1 reviews | Active since Jul 2019
10 Jul 2019, 15:10
Disapponted
There seems to be a trend with the Capitec ATM that give out torn/damaged notes. I received torn R50.00 notes and the bank won't accept them. What do I do in this case, because the South African Reserve Bank says you should replace with total value? Frustrated client.
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Replies (1)Capitec Bank's replyOfficial
10 Jul 2019, 16:02I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply10 Jul 2019, 16:02
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
