LP
Lerato P

1 reviews | Active since Jul 2019

10 Jul 2019, 15:10

Disapponted

There seems to be a trend with the Capitec ATM that give out torn/damaged notes. I received torn R50.00 notes and the bank won't accept them. What do I do in this case, because the South African Reserve Bank says you should replace with total value? Frustrated client.

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Jul 2019, 16:02
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 

Best regards,