Disappointing Service. Worse service i ever experienced with a bank

I opened a business Account which took over a week. when it finally got opened I couldn't use the account as it still needed to be activated. This is the 3rd day Trying to activate the account. 1st day I went to the branch and was told business accounts are only delt with over the phone. I have been on the phone with them since Friday there is no response. i have bought and used up 2 R30 air times holding on the phone waiting for the consultant to pick up.