BS
Bongani S
1 reviews | Active since Oct 2020
17 Oct 2020, 13:20
Disappointing service
Went to a capitec Florida branch to get credit. Was given a ticket and no one helped me. They told me their closing and they can't check if I qualify for credit or not. I spent an hour waiting for them to close
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
19 Oct 2020, 09:58Hi Bongani
Thank you for bringing your concerns to our attention!
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Thank you for bringing your concerns to our attention!
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply19 Oct 2020, 09:58
Official
Hi Bongani
Thank you for bringing your concerns to our attention!
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Thank you for bringing your concerns to our attention!
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
21 Oct 2020, 09:16Good day Bongani Sibanda
We are trying to contact you to gather urgent info regarding your complaint . Kindly contact Complaint Management alternative provide us with most convenient time to contact you.
Kind regards
Capitec Bank
We are trying to contact you to gather urgent info regarding your complaint . Kindly contact Complaint Management alternative provide us with most convenient time to contact you.
Kind regards
Capitec Bank
Capitec Bank's reply21 Oct 2020, 09:16
Official
Good day Bongani Sibanda
We are trying to contact you to gather urgent info regarding your complaint . Kindly contact Complaint Management alternative provide us with most convenient time to contact you.
Kind regards
Capitec Bank
We are trying to contact you to gather urgent info regarding your complaint . Kindly contact Complaint Management alternative provide us with most convenient time to contact you.
Kind regards
Capitec Bank