CB
Cole B
1 reviews | Active since Nov 2023
28 Nov 2023, 10:12
Disappointing Online Business Platform
Capitec BUSINESS Bank. Can't comment on the private bank, but the Business bank (previously Mercantile) is an absolute joke! Arguably the most frustrating experience of the month trying to navigate their online platform. Its slow, you can't view things properly, I've been kicked out numerous times, it doesn't show balances of one's accounts when doing multi payments, It states error almost every 3rd payment. Sometimes have to attempt to long in more than once to get my otp... The list goes on.
I would strongly recommend going with any other bank for business purposes. I will be moving all of my funds across next year. For sure!
Note: I'm 35, and tech savvy. Seriously disappointing.
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Replies (1)Capitec Bank's replyOfficial
28 Nov 2023, 10:15Good day Cole
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Nov 2023, 10:15
Official
Good day Cole
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
