Disappointing Customer Service

Just today I opened an account with Capitec thinking it will cater to my needs and boy I was disappointed. Today I had someone send me into my new account and as we speak I'm strunded at a filling station. Some 60 minutes ago I filled my tank and tried to make a payment and got an error message saying "limits exceeded". I've had people looking at me like I'm some idiot, I've had one petrol attendant telling his colleague to be careful and ensure that I don't go to the car as I might run away, essentially Capitec made me look and got me treated like a ********. To think I only opened this account some 4 hours ago. Thank Capitec for embarrassing me today on my first day as your client. Thanks for making me stay for more than 45 minutes on the phone trying to resolve your mistake.

Thanks for me making spend R150 airtime trying to get through to you.