CN
Collin N
1 reviews | Active since Jan 2019
22 Feb 2022, 11:34
Disappointing.
Went into a Capitec branch to query an online payment that was made from my account during the early hours of today morning (22/02/2022). I did not do an online payment. I was told that they cannot give me any more details about it. If I really wanted to know more about the transaction I will be charged R80.00 . This seems absurd to me. All I want to know more about a transaction. I am not paying R80.00 for help from my bank. This could be ***** and I need help.
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Capitec Bank's replyOfficial
22 Feb 2022, 11:35Good day Collin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Feb 2022, 11:35
Official
Good day Collin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank