1 reviews | Active since Feb 2017

22 Jan 2024, 22:09

Disappointed_Worse Service

Worst Bank ever don't even think of investing your money here, the Bankers are of no help at all, when money goes missing from your account they want to charge you an additional fee to investigate.

Monies have been pending in my account since 14 January 2024 for an order I placed and was cancelled, keep on insisting on a authorisation letter from the merchant who no longer issue these, by now clearly if they've not retrieved the monies the order was never delivered. GET THAT THROUGH YOUR HEAD!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Jan 2024, 07:10
Official
Good day Natasha

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank