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Mahlako M

1 reviews | Active since Jan 2021

30 Nov 2022, 13:52

Disappointed with Capitec bank

Am disappointed By Capitec bank , I bought a R100 airtime on the 20 Nov 2022 but did not receive my airtime. I called 21st Nov 2022 was told an incident is logged . Give it 24 hours , even today I never received any communication. Call Capitec today still canโ€™t be assist , if it takes them 10 days to fix airtime I wonder if my money is even safe with the bank. ๐Ÿšฎ๐Ÿšฎ thumbs down ๐Ÿ‘Ž with this bank

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Nov 2022, 14:20
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank