Disappointed that the information is not communcated to the Consultants,only find out when I went to another branch to ask if they can reverse it,I try to send it immediately from my app.was told it will take 5 to 7days to be sent back into my account. 1

Disappointed with the service I received during the past weekend (01/10/2022 )

The App.couldn't work the whole morning,tried to do payment with no success.I went to the branch which is at Jewel City,was helped by the lady who didn't even have a name tag,firsly the unfriendly reception.

The consultant told me they don't have a Pay and Clear inside the bank,which doesn't make sense to me. I needed money to reflect immediately to move into a new place same day,she told me the money was going to reflect Monday morning which didn't happen.I don't have a place to stay since the deposit is not appearing to the agent