AK
Ayanda K
1 reviews | Active since Sept 2016
20 Feb 2024, 12:36
Disappointed soon to be ex customer.
Currently I make money through trading platforms and I am using Capitec to process payments. Capitec suddenly froze my account because they say there are suspicious activities. I sent them all the details of my trading but they still have not opened my account.
I even received money from my mother as a gift but still I cannot access my account. I never knew that Capitec was still in the dark ages and I don't understand the fact that they are just keeping my money in the bank for nothing. I don't think I will ever recommend Capitec to anybody. They even say people must move their salaries to Capitec.
Please give me back my savings money.
Siphesande Nathan Kempele is my name.
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
20 Feb 2024, 13:00Good day Ayanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Feb 2024, 13:00
Official
Good day Ayanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
AK
Ayanda K's updateReviewer Update
22 Feb 2024, 07:54Thank you, I have received the call. I will follow up again tomorrow as I have been waiting for a while for this to be resolved.
AK
Ayanda K's update22 Feb 2024, 07:54
Reviewer Update
Thank you, I have received the call. I will follow up again tomorrow as I have been waiting for a while for this to be resolved.
