CG
Conlea G

1 reviews | Active since Oct 2016

20 Dec 2016, 13:27

Disappointed once again

<p>Did an online application for a loan got a call from an agent Loyiso who confirmed that I qualify for a R50000.00 loan and even told me what the monthly payment would be. I did not have my own bank account and Loyiso said that as soon as I have my own account and my salary shows three months in this account that I can just foward him my details and that the loan will be finalised. After doing just that I had to struggle to get feedback on my loan, only to get notified 2 days later that I now suddenly qualify for R7110.00. Just can't believe that an amount of R50000.00 could suddenly drop to R7110.00. Ridiculous </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply21 Dec 2016, 08:46
Official

I acknowledge your posting, and have referred it to David Morris for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank