Disappointed in the Capitec Bank recruitment process

I am really disappointed by the recruitment at Capitec Bank. In July 2018 I went for an assessment for a customer service consultant which I passeed. I was told I will be contacted for an interview 2 weeks thereafter. I was contacted by a member of the Capitec Bank recruitment team and I was invited for an interview.

I attended my interview at a Capitec Bank branch in KC and I was advised I will get feedback on my interview 2 weeks therafter. 3 weeks went by I then contacted the recutitment department and I explained to the person who answered the call that I was calling about feedback with regards to my interview and I also gave the location as to where my interview took place and also the name of the area manager I had my interview with and the person I was speaking to said she does not know an area manager with that name but she will find out and give me a call back. I have not received a call back at all.

I then sent an email to a lady in the recruitment department and advised her of the situation she then contacted me and said she will look into it and I should get a call back after 3 days which did not happen. I have been sending her emails and she has not responded to my emails at all up until today.

I tried calling the recruitment department and they do not answer the call. It has now been 3 months since my interview and I have to date still not received any feedback which I think is very unprofessional and the recuritment process is really bad no one gets back to you with feedback at all and they dont even respond to your mails which is really disappointing and this is not the first time this has happened.