MM
Moshe M
1 reviews | Active since Jan 2022
20 Jan 2022, 21:30
Disappointed in capitec bank
I am very disappointed with the operation of capitec bank, we have been following on the claim number:***1 which does not seem to be resolved anytime soon taking into consideration the rude consultants of the bank. We have recently deposited money into a wrong bank account and to this far the matter has not been resolved.
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Replies (2)
Capitec Bank's replyOfficial
20 Jan 2022, 21:35Good day Moshe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Jan 2022, 21:35
Official
Good day Moshe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
MM
Moshe M's updateReviewer Update
27 Jan 2022, 14:48Your operating is very disappointing in a sense were you would even discourage people to continue using capitec bank, this small issue to date have not being resolved and not even single consultants called to advise us on the way forward of the matter. We are very disappointed indeed, the matter has since been reported o the 10 of January this is totally wrong and unacceptable. We have been trying to engage the branch and trying to call with no luck of assistance. It's very disappointing really. Why are still supporting capitec if their services is not satisfying but rather disappointing?
MM
Moshe M's update27 Jan 2022, 14:48
Reviewer Update
Your operating is very disappointing in a sense were you would even discourage people to continue using capitec bank, this small issue to date have not being resolved and not even single consultants called to advise us on the way forward of the matter. We are very disappointed indeed, the matter has since been reported o the 10 of January this is totally wrong and unacceptable. We have been trying to engage the branch and trying to call with no luck of assistance. It's very disappointing really. Why are still supporting capitec if their services is not satisfying but rather disappointing?