tN
tiro N

1 reviews | Active since Mar 2018

26 Mar 2018, 21:26

Disappointed in Capitec

Good day. So disappointed in Capitec bank. I have a savings acc with them for over 5years or so,.I also have a long-term loan with them . Cutting my story short,.For the the past 6 months I haven't been working and I made arrangements with them that I will continue paying my loan as soon as I get a job and or I'd make payments whenever I had money available. I got a job in February 2018 and I still continued banking with them, but I no longer earned as much as I did so I decided to go under debt review to be able to pay all my creditors,. My debt review was approved, but my problem is when my salary reported into my Capitec bank acc they took all of it and left my acc with nothing, although I'm under debt review,.Is this legal?..I have other creditors and commitments too you know. I need my salary reversed back and if its a problem for me as a client using your bank, I'll be more then happy to use another south African bank.

0
Replies (7)
Capitec Bank
Capitec Bank's reply27 Mar 2018, 11:16
Official

I acknowledge your posting, and have referred it to Mziwa Mbedu for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply03 Apr 2018, 10:45
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply03 Apr 2018, 10:45
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply03 Apr 2018, 10:45
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply03 Apr 2018, 10:45
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply03 Apr 2018, 10:45
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards

Complaint Management

Capitec Bank

tN
tiro N's update03 Apr 2018, 10:58
Reviewer Update
Thank you it has been resolved at last