Disappointed Customer

I am just very disappointed that my account is stopped and without any proof just the word from who knows who, and my account was stopped. Where my kids grants get paid into and I have been struggling since November to reopen it. I am fed up because it is a hassle to get my children's grant into a different account. I need my account back and the Branch is of no help as I keep getting incident numbers just for them not to do anything about it.