LM
Lucky M

1 reviews | Active since Jan 2025

23 Jan 2025, 13:24

Disappointed customer

Went to claim for my funeral cover on Tuesday and to date I have not received feedback. My daughter passed away and all arrangements are dependent on that claim... I have lost all trust in this bank. After this Calum I am canceling my cover.

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Jan 2025, 14:36
Official
Hi Lucky, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.