RJ
Ricardo J
1 reviews | Active since Oct 2020
02 Oct 2020, 13:53
DISAPPOINTED CLIENT
Capitec, due to covid 19 and being a high risk i cannot go to the atm for any queries. i have sent an email with regards to money missing from my account but im not receiving any feedback from your customer service agents? im disappointed because now it means i have to go to the mall for something that can be easily resolved!
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Replies (2)
Capitec Bank's replyOfficial
02 Oct 2020, 16:09I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply02 Oct 2020, 16:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
05 Oct 2020, 11:48Good day
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank
Capitec Bank's reply05 Oct 2020, 11:48
Official
Good day
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank