MC
Melody C
1 reviews | Active since Mar 2025
09 Oct 2025, 23:25
DISAPPOINTED BY CAPITEC. 2 YEARS OF NON SERVICE.
Dear Capitec Team,
I'm writing to express my disappointment with the service I've received as a long-standing client. Unfortunately, my account has been inaccessible for nearly two years due to issues that I'm not aware of. I've recently secured employment and intend to use my Capitec account for salary purposes. I kindly request that you assist me in unfreezing my account as soon as possible.
Account Details: ID Number: *** Cellphone Number: *** to reach me.
I appreciate your prompt attention to this matter, and I look forward to resolving this issue and accessing my account freely.
Thank you for your assistance.
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Replies (1)Capitec Bank's replyOfficial
10 Oct 2025, 06:14Good day Melody
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply10 Oct 2025, 06:14
Official
Good day Melody
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
