Disappointed

I love Capitec bank, due to their low bank charges, however today i have had a horrible experience.

I had a loan account, which i paid religiously, i even paid extra the first month, this was my last months payment, they started hounding me this morning and trying to deduct the last amount even before my salary came in, saying my loan account was overdue.

I went to the bank and queried this, they said it was a automatic system, my first question is how does this happen if it is automated that they say i am overdue?

Then my salary comes in and i am paid up, once again i get a sms saying i am overdue, and then a third one now saying i must contact them with regards to the account.

How is it possible that i get harrassed for money i dont even owe!

I find this very disconcerting, as this makes me feel like a ********, as if i was running away from my commitments.