TN
Tamera N
1 reviews | Active since Sept 2019
14 May 2020, 14:04
Disappointed
I cannot believe the service ive been getting from capitech bank my husband and i have banked with them for so many years yet they cannot assist ive even sent an email to complain about the service ive received at the plaza branch in phoenix yet nobody bothered to respond ive had to go to standard bank for some hope and they assisted me so much yet i dont even bank with them
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Capitec Bank's replyOfficial
14 May 2020, 15:40I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply14 May 2020, 15:40
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank