1 reviews | Active since Dec 2015
Disappointed
It will be better for capitec bank to call me 1st thing tomorrow because i am working tomorrow and do not have money to call them for something i believe to be their error.Thing is 2021 November I opened a Umgidi account and gor R200 to go off from my account where my salary is deposited to this Umgidi account and asked them to lock it sothat i do not gain access to it until decembet 2023.this R200 has been going off since November and by December it was R399.Today 16 January 2022 i recieved an sms from capitec notifying me R200 has been deductrd to this Umgidi account and the balance of Umgidi is R00.00 and how is that suppose to be happening.Can somebody tell me why is the balance R00.00 because i was saving for something.What happened to this money
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank