1 reviews | Active since May 2017

30 Jan 2021, 03:25

Disappointed

I called Capitec customer line to help me reverse a payment all they could do is send an email to the forensic department. They could not stop the payment and the app is not working. I bought a car and later found out that the company is ****. I have been bank with the bank for over 5years and I am not happy with the fact that they don't have a direct ***** line that is active for their clients.

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Jan 2021, 15:03
Official
Good day Nthabiseng

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank