Disappointed

<p>Today was my 5th attempt to open an account with Capitec. And guess what???? Still no success. This time I made sure that I had all the correct documents that has been requested only to get turned away again today cause my "nickname" shows on my proof of residence instead of my full names. I mean come on Capitec... Does your programs not give you as the client the option to enteenter your clients nick name as well as your full names?????? Can't believe that it is such a schlep to open an account with you.</p>