1 reviews | Active since Sept 2016

26 Sept 2016, 09:59

Disappointed

<p>I've been having a problem with my online banking for the last 3 weeks and no one seems to be able to rectify it, everytime I phone in I get the same messed up story that they are aware of the problem and their technical team is working on the issue. </p> <p> </p> <p>I mean really, you telling me that the whole of their technical team cannot fix one glitch in the system, nonsense man!</p> <p> </p> <p>I used to speak so highly of Capitec, but at this moment I am beyond disappointed...</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Sept 2016, 11:30
Official

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,