1 reviews | Active since Jun 2018
Disappointed
So my cards Mastercards secure code has been suspended, I went into Capitec to resolve this issue,.They said they reseted the secure code and I will receive an sms in 24 hours(which I did receive) but When I wanted to register with Mastercard Secure code I was still met with the message "Your account has been suspended. Please contact your bank using the phone number printed on the back of your card." Would really appreciate it if I could get some real help here.
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Davids
As discussed via telephone, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Good day Mr Davids
As discussed via telephone, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank