EK
Elizabeth K
1 reviews | Active since Dec 2017
08 Dec 2017, 08:37
Disappointed!!!
Can it really take 8 working days to deliver a speedpoint machine?! After everything was approved?
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
08 Dec 2017, 11:47Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Nwabisa Tom will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply08 Dec 2017, 11:47
Official
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Nwabisa Tom will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
EK
Elizabeth K's updateReviewer Update
08 Dec 2017, 12:04WE DONT HAVE ANOTHER 5 DAYS TO WAIT!!!!!’
WE ARE LOSING BUSINESS. THIS IS UNEXEPTABLE
EK
Elizabeth K's update08 Dec 2017, 12:04
Reviewer Update
WE DONT HAVE ANOTHER 5 DAYS TO WAIT!!!!!’
WE ARE LOSING BUSINESS. THIS IS UNEXEPTABLE
Capitec Bank's replyOfficial
08 Dec 2017, 14:31Good day
As discussed telephonically, I trust that your issue is now resolved.
Nwabisa Tom
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply08 Dec 2017, 14:31
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Nwabisa Tom
Complaint Management
Capitec Bank
Best regards,