TS
Tshepo S
1 reviews | Active since Aug 2015
29 Jul 2021, 16:59
Disappointed
Everything started smoothly. Started to view the vehicles and found what was ideal for me. Pre approved application from the bank.
The system started not working because of some reason. Took some hours before the actual invoice was sent. The back and forth between the bank and WeBuyCars is ridiculous.
Why aren’t the bank and dealer not phoning each other, only God knows.
As a first time buyer this experience really put me off. If I’m not getting the car today, I really don’t want it anymore.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
29 Jul 2021, 17:05Good day Tshepo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jul 2021, 17:05
Official
Good day Tshepo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TS
Tshepo S's updateReviewer Update
29 Jul 2021, 18:01This is ridiculous honestly.
It’s 18:00. Yet again I’m being stood up and follow up call from my side are not being picked up.
It’s 18:00. Yet again I’m being stood up and follow up call from my side are not being picked up.
TS
Tshepo S's update29 Jul 2021, 18:01
Reviewer Update
This is ridiculous honestly.
It’s 18:00. Yet again I’m being stood up and follow up call from my side are not being picked up.
It’s 18:00. Yet again I’m being stood up and follow up call from my side are not being picked up.
TS
Tshepo S's updateReviewer Update
29 Jul 2021, 18:06You can keep your keep your car finance. I’m good.
Cancel it.
Cancel it.
TS
Tshepo S's update29 Jul 2021, 18:06
Reviewer Update
You can keep your keep your car finance. I’m good.
Cancel it.
Cancel it.