vR
virginia R
1 reviews | Active since Dec 2015
09 Dec 2015, 10:28
DISAPPOINTED
YESTERDAY I WENT TO CAPITEC TO GET MY BANK STAMTEMENT.AND THE CONSULTANT TOLD ME I HAVE BEEN BLOCKED AS I HAVENT UPTADED MY INFORMATION FOR FICA PURPOSES,I AM SO DISGUSTED BECAUSE THE SMS I RECEIVED FROM CAPITEC STATED THAT I HAVE UNTIL NEXT YEAR TO UPDATE MY INFORMATION.SO WHY THE HELL DID THEY BLOCK MY ACCOUNT!!! I AM SO INCOVINIENCED BECAUSE I NEED TO USE THE BANK STATEMENT URGENTLY.CAPITEC NEEDS TO STOP SENDING UNTRUE INFORMATION VIA SMS. I NEED MY BANK STATEMENT AND I DONT HAVE MY ID WITH ME. PLEASE ADVISE!
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Capitec Bank's replyOfficial
10 Dec 2015, 09:20Hello virgyr123,
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply10 Dec 2015, 09:20
Official
Hello virgyr123,
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank