1 reviews | Active since Mar 2017

04 Nov 2019, 08:18

Disappointed

Am shocked by the standards Capitec are offering.Its an oudated system to say the least. A big bank like Capitec have only 1 atm that accepts deposits at Eastgate Mall in Johannesburg.This past weekend it was not working at all yet they were hundreds of people trying to use the facility..To my shock Bedfordview branch and Park meadows the neighbours don't even have a depositing atm. Its bad

0
Replies (3)
Capitec Bank
Capitec Bank's reply04 Nov 2019, 13:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
's update04 Nov 2019, 14:01
Reviewer Update
Willbe waiting for your response
's update06 Nov 2019, 15:57
Reviewer Update
Thank you Capitec. You responded to me with all your heart. I now see things differently. Keep working harder. You will reach the top