1 reviews | Active since Nov 2016

11 Nov 2016, 16:50

Disappearing money from Capitec

<p>On the 30th of October I woke up and discovered that my account was less by R1700, I immediately went to Capitec Festival Mall branch to report this. today is the 11th of November and still no one from Capitec has called or notified me of the status of this case.</p> <p>My problem is if you take a loan from Capitec and you miss just one month, they'll take steps against you. Their system deprives your family of much needed R1700 and it's a small matter. they'll get to it when they get to it. This is not right and one feels that this bank is out to get some of it's customers.</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply14 Nov 2016, 09:41
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank