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Bozz W
1 reviews | Active since Jan 2018
25 Aug 2020, 15:55
Disappearing deposit
I deposited money at. A capitec atm 8 days ago despite using all my remaining airtime calling the bank I still don't have my money which was needed for food
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Replies (4)
Capitec Bank's replyOfficial
26 Aug 2020, 08:12I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply26 Aug 2020, 08:12
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
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Bozz W's updateReviewer Update
26 Aug 2020, 08:26That is not acceptable it is now 9 days with out foodbecause of the bank and it was promised to be resolved yesterday
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Bozz W's update26 Aug 2020, 08:26
Reviewer Update
That is not acceptable it is now 9 days with out foodbecause of the bank and it was promised to be resolved yesterday
BW
Bozz W's updateReviewer Update
26 Aug 2020, 08:29I am going to have to walk 5km to the nearest branch now as I have used my aIrtime calling the bank and they never call me back with updates or respond to any of my emails
If the money isn't in my account by tomorrow I am going to be forced to go open charges as I am going to have to consider this money ******
If the money isn't in my account by tomorrow I am going to be forced to go open charges as I am going to have to consider this money ******
BW
Bozz W's update26 Aug 2020, 08:29
Reviewer Update
I am going to have to walk 5km to the nearest branch now as I have used my aIrtime calling the bank and they never call me back with updates or respond to any of my emails
If the money isn't in my account by tomorrow I am going to be forced to go open charges as I am going to have to consider this money ******
If the money isn't in my account by tomorrow I am going to be forced to go open charges as I am going to have to consider this money ******
BW
Bozz W's updateReviewer Update
26 Aug 2020, 18:14So I was told I would b3 contacted by a manager at 5pm yet surprise no callAnd they have lost the incid3nt
BW
Bozz W's update26 Aug 2020, 18:14
Reviewer Update
So I was told I would b3 contacted by a manager at 5pm yet surprise no callAnd they have lost the incid3nt