Disapointed and humiliated

You guys ruined my birthday on Friday 26 I purchased food online the transaction went through, I also received an Sms confirming that but when I went to KFC I was told that there was no purchase made so I contacted the vodapay app customer service they also advised that there's no purchase and advised me sent bank statement, before sending my statement to vodapay I decided to assess the statement there's no transaction at the bottom of the page it's written that TRANSACTION IS NOT YET PROCESSED UNTIL TODAY my question if funds didnt go through why not return back to my account please return the money on the account and pay for the in drive fare .