Disapointed
<p>I was having a problem with internet banking app.i contact the customer service number i waited and spoke to a consultant which she was rude and arrogant i spent over 40 min on the call wasting my airitime eventually she she promised to call back in 10 min she never what happen to treating customer fair and being fit and proper.</p>
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Nondi Tsholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Nondi Tsholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Ms Nair
As per our telephone conversation, you confirmed that this complaint was incorrectly forwarded to Capitec Bank.
I trust that your concerns will be resolved with your bank.
Kind regards
Nondi Tsholoba
Good day Ms Nair
As per our telephone conversation, you confirmed that this complaint was incorrectly forwarded to Capitec Bank.
I trust that your concerns will be resolved with your bank.
Kind regards
Nondi Tsholoba