DISABILITY CLAIM UNRESOLVED AND BEING MESSED AROUND SICK AND TIRED

Case Number: Case ***0 I AM A FURIOUS CUSTOMER ALL I WANT IS FOR SOMEONE AT CAPITEC TO SORT OUT MY DISABILITY CLAIM WHICH IS NOT BEING HANDLED PROPERLY I GET SENT EMAILS FROM DIFFERENT PEOPLE ASKING ME SAME DOCS AND SAME STUFF ALL THE TIME I WAS TOLD MY CLAIM IS WITH THE INSURER GAURD RISK AND THEY REQUESTD PAPERWORK AND I SENT THAT THERE IS NO COMMUNICATION TO EACH OTHER AT CAPITEC I GET MESSED AROUND WITH FORMS WHICH I SENT THEM AND NOW I MUST SEND FORMS AGAIN THIS IS CRAZY I HAVE BEEN PERMANENTLY MEDICALLY BOARDED SENT SICKNOTES SENT PROOF AND NOW I MUST PROVE TO CAPITEC THAT I AM NOT WORKING AND GO THRU A WHOLE PROCESS AGAIN I WANT A SENIOR PERSON OR MANAGEMNET TO SORT OUT THIS CLAIM BECAUSE I AM SICK AND TIRED OF BEING MESSED AROUND BY YOU PEOPLE I WILL ADVISE ANYONE THAT HAS INSURANCE WITH CAPITEC YOU IN FOR A BIG SURPRISE BECAUSE YOU ITS LIKE YOU COMMITING AA CRIME BY SUBMITTING A CLAIM I PAY FOR INSURANCE FOR A REASON SO THAT IF SOMETHING LIKE THIS HAPPENS I WILL BE SORTED NOW ITS A NIGHTMARE THEY MAKE AS IF ITS THERE MONEY I WILL NOT RECCOMMEND ANYONE TO EVEN THINK OF OPENING A CAPITEC ACCOUNT BECAUSE THEY GIVE YOU PATHETIC SERVICE THEY MESS YOU AROUND AS SOON AS IM DONE WITH THIS BANK I WILL MAKE SURE NONE OF MY FAMILY USE THIS BANK I WANT FEEDBACK WITH REGARDS TO MY CLAIM IVE BEEN MESSED AROUND ENOUGH..IM FURIOUS YOU INJURED ETC BUT YOU MUST RUN AROUND WITH PAPERWORK YOU SENT ALREADY WHAT KIND OF MOCKERY IS THIS I WILL NOT RESPOND TO CUSTOMER CARE OR ANYONE BUT A SENIOR MANAGER OR CEO CLEARLY THERE IS NO STRUCTURE OR ANY PROPER PROCESS PUT IN PLACE..FURIOUS..FURIOUS AND LIVID!!!!!