1 reviews | Active since Dec 2011
Digicash can take control of your account
Digicash debited my account witch was not autherised.It cost me R20 to reverse the debit Almost R100 in petrol to go to the Witbank Branch From the farm to town and R56 in cell phone airtime to hang on for Digicash eventually to answer their call.The Debit was only R99 but I need to stop it cause they can keep on debiting on my account.It seems to me that Capitec takes no responsibility for this practice and has no control over your account and this practice.Its scary because any amount can be debited and your account is not safe with privacy and information.At the end of the day all boils up to your own effort expence and frustration.If I have to pay for the reverse and no commitment that it cannot happen again I am asking if I am going to be refunded for the total cost .Regards Jeff.email [Email Removed] cell no *** or ***
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Adwena Williams will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Adwena Williams will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
