MM
Mokgadi M

1 reviews | Active since Dec 2011

20 Sept 2020, 13:07

Diepkloof Staff is trash

Good day

We understand that it's Sunday but lying to customers so that you can not work or close doors early is unacceptable.

I went to capitec bank in diepkloof square, one atm was working, I went inside the branch and Thabiso or whatever his name is doing the floor walk or manning the entrance, he told me that there's no option of depositing inside. Since when is this a thing cause I always make deposits inside a branch?

What is this management? How must I now deposit money that your atms reject?

WHY the lack of ethics? Is it cause we are in townships?

Not impressed at all

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Sept 2020, 09:22
Official
Please accept my sincere apology for the frustration you experienced as result of this incident. 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank