1 reviews | Active since Feb 2018
DID NOT EXPECT THIS FROM CAPITEC
Been a Capitec Bank client as from 2010 and using services of them I was shocked to notice how they are *****ing silently money. Meaning., I have a Personal which is listed on debit date, but the date fell on a SUnday, Capitecbank went on to try to debit for installment 2 days prior. The following I received SMS notice that I'm overdue on installment and I need to arrange with capitecbank.... I went onto app and overdue did reflect and when I went on to view 1 month statement that I see Capitec bank went on to add ARR INT. All of the Poilcy covers was also ARR (which means loan is not covered). REMEMBER this was all done beodre the AGREED date. (Brench of agreement from Capitec side)
Now as a client and banker of Capitec, my salary is paid into Capitec and as normal over all of the years all gets debited once salary reflects. Now my employer decided not pay reless salary Friday but rather the follow Monday. When I called the "Collection" department is useless. When I asked about The ARR INT added.... got no reply...... WHAT I got was a preach that I need to be pay my installments on time **** but issue is not ANSWERED when I asked HOW can Capitec search for installment 2 days before the agreeded date.
So to all whom has Capitec presonal loans and that went through this..... check your statements and note down how many money Capitec STOLE *******LY from you (ARR INT)
Hello Mr. SHAWN FOXCROFT
Complaint *** is Assigned
Your Complaint ***2 has been escalated to a specialist team for further investigation.
this is what I got 2 days ago and NOTHING more there after. Checked and ARR INT of Capitec still not corrected as well NOT sure if policies are still in place........SERIOUS Capitec!!!!.... Is this a tactical from Capitec not to respond or correct and still silently ***** from customers???????
Hello Mr. SHAWN FOXCROFT
Complaint *** is Assigned
Your Complaint ***2 has been escalated to a specialist team for further investigation.
this is what I got 2 days ago and NOTHING more there after. Checked and ARR INT of Capitec still not corrected as well NOT sure if policies are still in place........SERIOUS Capitec!!!!.... Is this a tactical from Capitec not to respond or correct and still silently ***** from customers???????
