KM
Kgothatso M
1 reviews | Active since Aug 2022
11 Oct 2022, 16:46
Despicable Charges
Imagine being charged a whole R50 for an ATM cash deposit of R1270, yall think we have money to play, when people were complaining about you we defended you kanti my day was coming mxm, other banks don't charge the xrazy amount yall charge I will switch to other banks and your excuse was that when a deposit is made inside your branch you charge that much then this means yall want to Rob the people based at Bochum because your ATM outside doesn't offer the deposit option outside. I am giving you 1 star rating because there's no 0 rating you don't even deserve that 1 star.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
11 Oct 2022, 16:49 Good day Kgothatso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply11 Oct 2022, 16:49
Official
Good day Kgothatso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
KM
Kgothatso M's updateReviewer Update
14 Oct 2022, 09:28@capitec Thank you for the pathetic service, you clearly do not care about your clients you are just happy to open accounts for us and charge us for even passing near your ATMs since I posted the review no one has contacted me clearly you don't care. You can keep the R78 you charged me its fine
KM
Kgothatso M's update14 Oct 2022, 09:28
Reviewer Update
@capitec Thank you for the pathetic service, you clearly do not care about your clients you are just happy to open accounts for us and charge us for even passing near your ATMs since I posted the review no one has contacted me clearly you don't care. You can keep the R78 you charged me its fine