Deposits at Capitec bank Delft mall

So last week I went to Capitec bank in Delft mall, to make a deposit to a friend's account, when I got at the door they time to stand in the queue outside cos they don't do deposits inside the bank anymore, I have to join the rest of the customers outside and make a deposit at the ATM which already had more than 20 people standing in line and no social distancing, when I told the lady that we always do our deposits inside she told me to go to the one where I always get to make deposits inside, very poor service I have been with this bank since opening of their doors back in 2006/2007