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nosiphiwoleve N

1 reviews | Active since Oct 2016

27 Oct 2016, 18:27

deposited cash to wrong capitec bank accout

<p>19 October at about 6pm I deposited R820 to a wrong account and I contacted Capitec Bank and they freeze the account of that person and promised to try and get permission to that person. I was intending to deposit the money to the phone number ********** 567 but instead I sent the money to ********** 568 to day the bank phone me to tell the bad news that they failed to get hold of that person and they will unfreeze his account and advice me to go to police and open a case of ******** enrichment and I was to at police station there is no such thing they cant help at all. Please help me</p>

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Replies (3)
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nosiphiwoleve N's update27 Oct 2016, 20:04
Reviewer Update

I'm Nosiphiwo Leve I posted on behalf of my Fiance Siyabulela Alwyn. reference no for that complain ***.

Capitec Bank
Capitec Bank's reply28 Oct 2016, 08:25
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

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nosiphiwoleve N's update28 Oct 2016, 15:36
Reviewer Update

Thank you .Oscar already called and he was very friendly and promised to try his best