Deposit shortfall

On the 16/08 I went to deposit the amount of R395. The money that reflected in the person's account was R295. On Monday 17/08 I contacted the branch manager and informed her of the error. She then requested that I sent her an e-mail with the deposit slip of which I did. When I reported the matter she informed me that she will comeback to me on Wednesday of which she never did. On the 25/08 I called the branch again as I have not received feedback and I was told that she is not in yet but spoke to the assistant manager. I related my story again to him and also informed him that I have already sent an e-mail. Indeed he did find the e-mail and call me back to inform me that the branch manager will call me back within 30-45 min of which she did not. On the 26/08 I received the call from the assistant manager informing me that they have traced the missing R100 and it will be paid into the account. Surprisingly enough to date the money has not been paid. I am disappointed with the way this matter has been handled. Also taking into account the money that I have spent calling them.