RP
Regina P

1 reviews | Active since Dec 2018

22 Oct 2019, 18:15

DEPOSIT ****

I LOGGED A COMPLAINT ON 10/10/2019 and up to date I have had no joy in gwttumg feedback from the *******'s bank. Capitec only called to say they will have feedback for me and then swnt an email saying I must send a detailed affidavit of what happened. All that was done and I still have no idea that I'll get the.money back. The woman who ****med me is on whatsapp daily....obviously ******** other people with false apartment advertising like she did me. It doesn't look like Capitec contacted Standard Bank to freeze her account and get my money back that I transferred.

It's been almost the whole month and nothing was done. Obviously she did the same to other, so why haven't I gotten my money back. Standard bank is supposed to have an alert on her account and freeze it as soon as money transactions are happening and send back my.money. Capitec is also not lifting a finger.

This is tedious service.

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Oct 2019, 12:15
Official
Hi Regina

As per our telephone conversation, we are prioritising your matter. Thank you for providing us with an opportunity to assist.

Kind regards
Capitec Bank