Deposit dispute

I wanted to deposit funds on the 27th of April it was 1000 and 100 note was rejected and i didnt get my 900 back .I went inside the branch and was told they found 800 rand and they cant give it to me cash but will proceed with the deposit.I neveg got a ref number i went again on the 28th and got a ref number and was told to wait 24 hrs still nothing reflected .I phoned on the 1st and was told the money is on suspence account as the dept doesnt work on holidays.On the 2nd i went to the bank and they said the money was deposited on the 29th to the receipient.Recepient says he never got it went back to capitec and they said the receipient must give me his bank statement for the 29 and he says he is busy to go to the bank what can i do to get my money back or what measures can i take to force the recepient to provide bank statement as he still says he never received the funds.The lady i spoke to said the case was resolved yet no funds were deposit yet the branch says they deposited the money on the 29th.Capitec where exactly is my money