Deposit disappears into thin air...AGAIN

In Jauary I reported a case where I used my Capitec App to pay someone and the funds disappeared into thin air. Capitec said the funds had left my account yet the receipient had not received the funds. On the 24th of March 2018 I again used Capitec banking APP to send R6500 to another Capitec account, the receipient confirmed receiving an sms alert immediately after my transaction but on the 26th March 2018 the money was still not reflecting on the intended recipient’s account. On the 26h March I called the Capitec call center and was told the money had indeed left my account. The recipient went to a Capitec branch and printed their statement which did not reflect such a transaction. My money has disappeared into thin air...AGAIN! The worst part is that I am now liable to pay interest because of Capitec’s flawed system.