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samkelo M
1 reviews | Active since Jun 2017
07 Nov 2019, 09:44
Deposit
Hi want to place a complaint with the staff of Capitec field street in Durban, Whenever I want to deposit coins they machine is full or they offline, today the machine was cleared but was told they offline.
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Replies (2)
Capitec Bank's replyOfficial
08 Nov 2019, 09:58Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply08 Nov 2019, 09:58
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
08 Nov 2019, 13:33Good day Samkelo
The matter has been resolved. Thank you for raising your concern with us.
Kind regards
Capitec Bank
The matter has been resolved. Thank you for raising your concern with us.
Kind regards
Capitec Bank
Capitec Bank's reply08 Nov 2019, 13:33
Official
Good day Samkelo
The matter has been resolved. Thank you for raising your concern with us.
Kind regards
Capitec Bank
The matter has been resolved. Thank you for raising your concern with us.
Kind regards
Capitec Bank