JP
Johan P

1 reviews | Active since Jan 2024

19 Jan 2024, 10:49

***** Department is non existent.

***** case was reported in Nov 2022. It still has not been resolved. All the documents were e-mailed in November 2022. E-mails were sent on a monthly basis and numerous calls were made. Capitec keeps on saying that it has been escalated and that someone will call me.

0
Replies (2)
Capitec Bank
Capitec Bank's reply19 Jan 2024, 13:49
Official
Good day  Johan we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
JP
Johan P's update08 May 2024, 14:19
Reviewer Update
Capitec refunded the amount in question. Thank you Capitec.