***** DEPARTMENT FEEDBACK

On second week of December my account was placed on hold due to suspect ***** after someone sent me an amount of R700, and I do believe reason being they suspected ***** was due to fact that he wrote my first and last name incorrectly,so what I sent the R700 to my tymebank account since it's my savings account..so they even placed my tymebank account on hold ever since then.

I have sent all docs they required from me,Ive made contact with them many times to the branch and mostly WhatsApp chats even now few min ago. But still they keep telling me about the feedback still pending. I'm about to lose my job now because I don't have money to travel to work and I borrow so many ch money during December simply because I'm unable to access my savings atleast from my tymebank account, and tymebank they still waiting in them to contact them so they can remove that HOLD then I can use my savings.

Capitec ***** department is very *********** I've been banking with Capitec for so many years but now after this,I'm so disappointed. I even have two incident numbers they generated for me but no feedback, I need halo with this as in yesterday as I'm about to lose my job completely..I'm so devastated.