1 reviews | Active since Jun 2016
denied to opern an account with all required documents on hand
<p>Was told to get someone with a absa account to bring their statement for me to open a savings account.......poor service</p>
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Adwena Williams will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Adwena Williams will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Hi Masasi
I would like to assure you that this is not typical of the kind of service that we render to our clients and or potential clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about them. I do apologise for the inconvenience and frustration this matter might have caused you.·
Thank you for bringing this matter to our attention. We will take the necessary remedial actions to address the service that was rendered to you.
I have sent you an SMS as an alternative method of communication as a result of not being able to reach you on your mobile number. Please feel free to contact me should your require further assistance.
Adwena Williams
Complaint Officer
Capitec Bank
Hi Masasi
I would like to assure you that this is not typical of the kind of service that we render to our clients and or potential clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about them. I do apologise for the inconvenience and frustration this matter might have caused you.·
Thank you for bringing this matter to our attention. We will take the necessary remedial actions to address the service that was rendered to you.
I have sent you an SMS as an alternative method of communication as a result of not being able to reach you on your mobile number. Please feel free to contact me should your require further assistance.
Adwena Williams
Complaint Officer
Capitec Bank
Hi Masasi
I would like to assure you that this is not typical of the kind of service that we render to our clients and or potential clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about them. I do apologise for the inconvenience and frustration this matter might have caused you.·
Thank you for bringing this matter to our attention. We will take the necessary remedial actions to address the service that was rendered to you.
I have sent you an SMS as an alternative method of communication as a result of not being able to reach you on your mobile number. Please feel free to contact me should your require further assistance.
Adwena Williams
Complaint Officer
Capitec Bank
Hi Masasi
I would like to assure you that this is not typical of the kind of service that we render to our clients and or potential clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about them. I do apologise for the inconvenience and frustration this matter might have caused you.·
Thank you for bringing this matter to our attention. We will take the necessary remedial actions to address the service that was rendered to you.
I have sent you an SMS as an alternative method of communication as a result of not being able to reach you on your mobile number. Please feel free to contact me should your require further assistance.
Adwena Williams
Complaint Officer
Capitec Bank